Ordering products

First-time order

The first time you place an order with netcup, you will receive an email asking you to verify yourself. You can choose between identity verification and prepayment. Note that the verification link is only valid for 14 days.

We carry out this verification to ensure that no one misuses your identity, protecting you against fraud or identity theft. At the same time, we can guarantee you a trustworthy service and ensure that your data remains secure.

Order budget

The order budget defines the maximum amount available for your orders or outstanding invoices. The limit is individual and depends on the amount of the first prepayment made with your first order. Once this limit is reached, you may be asked again to make a prepayment.

This order budget has been introduced to prevent unauthorized orders, for example, from customer's employees. It allows us to continue providing services quickly, while still ensuring a level of control over orders.

If the your individual limit is not sufficient, contact Customer Support and we will check a possible increase with you.

To see the ordering process for our respective products, visit:

Server

Web hosting

Domains

Certificates

SOGo Groupware